Computer Won’t Boot? How to Salvage Data from Your Hard Drive

We’re all quite reliant on our computers these days, especially if you’re one of the millions of Americans working from home during the pandemic. Unfortunately, sometimes our devices kick the bucket without warning. Calling for IT services and computer repair in Phoenix, AZ is always the best way to deal with that problem—but in the meantime, here’s how to salvage data from your hard drive.

Why won’t your computer boot up?

There are a few different reasons your computer may fail to boot up. First, it could be that there’s a damaged electrical component, a problem with the power supply, a corrupted boot sector or something else that doesn’t affect your data—which would be very good news. If it’s not a problem with the hard drive, that means your data is safe. You just can’t access it at the moment.

On the other hand, there may be a problem with the hard drive itself. If your hard drive is corrupted, unfortunately, your data is probably lost for good. It’s still worth having a professional examine your computer, but it’s smart to prepare for the worst. (This is a good reminder to back up your files on a regular basis and use cloud storage whenever possible.)

How to retrieve your hard drive

If the problem lies with your computer components rather than the hard drive, you can retrieve the hard drive to get the data back. If you’re not handy—or the idea of opening up your computer and removing components is too intimidating to attempt—one of the friendly techs at will be happy to help.

First, look for a way to connect your old hard drive to a new device. You might have or acquire a docking station, hard drive enclosure or other device. Check your computer’s model and specifications to find out which will work best for your needs—you’ll need to get the right connector or you won’t be able to retrieve your data on your own.

Next, grab a screwdriver. Disassemble your laptop or tower—some slide apart for easier access—and locate the hard drive. Some computer manufacturers post assembly and disassembly instructions online, so check that before you get to work. It may make the entire process a lot easier.

After you find the hard drive, check to see how it’s installed. It should be in a “cage.” If the cage is open, go ahead and slide it out. However, if the cage is soldered shut, you’ll probably need professional help to get it out.

Once you’ve removed the hard drive and connected it to another device, you can explore the drive to see if your files are available. If they are, simply transfer and back them up. If not, you’ll need further IT services and computer repair in Phoenix, AZ. is happy to help retrieve your data and save your hard drive whenever possible. Whatever the problem, our IT service team will do our best to fix it. Call us today to schedule an appointment.

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